Privacy Policy

Connected Equine, LLC., and its affiliated companies (collectively "Connected Equine", "we" or "our") recognize and respect your right to privacy.

This policy explains how we collects, shares, stores and uses customer data. Typically, we collect customer data in order to provide the products and services that customers request from us. For example, we may capture email addresses so that a customer can open a case with our tech support team. We collect visitor data through our website in order to understand and improve our website content, as well as maintain a secure computing environment.

We collect marketing data in order to respond to inquiries about our products and services. When we collect this data, we do so in compliance with this privacy policy, which describes how we handle the data we collect in more detail. This policy also describes other important topics relating to information privacy. Please read this Privacy Policy carefully to understand how we handle your Personal Information. By accessing or browsing (our "Website") and/or using any of the services that we provide to you or you access, you confirm that you have read and understood the entirety of this Privacy Policy.

Types of Information Collected

We may collect and process any of the following information about you and we refer to this as "Personal Information" throughout this policy:

Information you provide us:

You may give us information about yourself by using the online forms provided on the Website or by contacting us by phone, email or other means. This includes, for example, filling in our "Contact Us" form on our Website or when you provide your information to us in order to receive our services. The information you give us may include: email address, name, mailing address, telephone number, company name, company address, credit card information, account information, and any updates to information provided to us. Please note that we need certain types of information so that we can provide services to you. If you do not provide us with such information, or if you ask us to delete it, you may no longer be able to access our services.

Information we may collect about you:

Each time you visit any of our Websites we may automatically collect any of the following information:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, domain name and country which requests information, the files requested, browser type and version, browser plug-in types and versions, operating system and platform

Visitor Information, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), length of visits to certain pages (such as use of cookies), page interaction information (such as clicks) and methods used to browse away from the page. For more information on how we utilize cookies, please click here to view our Cookie Policy.

Use of Information

We, or third-party data processors acting on our behalf, collect, use and store the Personal Information listed above to enable you to receive services for which you or your company have entered into a contract with us and/or because it is in the legitimate interests of Connected Equine to handle your Personal Information.

Data Retention

We retain Personal Information for as long as you use the services we provide and then as required to comply with applicable laws within the State of California.

Disclosure of Information

We will not sell, hire, lease or rent your Personal Information that we collect to any third party without notifying you and/or obtaining your consent. Where you have given your consent for us to use your information in a particular way, but later change your mind, you should contact us and we will stop doing so.

Protection of Personal Information

Connected Equine is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures to safeguard Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Information is accessed only by authorized staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website or our products and services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us as set forth in the "Contact Us" section below.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. By continuing to use the services and our Website, you agree to the latest version of our Privacy Policy. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

If you have any questions regarding this policy or our use of personally identifiable information on this site, please send us your questions or comments as set forth in the "Contact Us" section below.

Contact Us

If you have any questions in relation to this Privacy Policy or how we collect, use or store your Personal Information, you can contact us by phone at: 1.530.515.3063 or by email.

Last Updated: February 2022